Reach out about any of the following:
Common Topics
- Account & Login: forgotten password, missing verification email, Google sign-in issues
- Purchases & Refunds: credits not received, duplicate charges, refund requests (see Refund Policy)
- Generation Issues: failed generations, unexpected credit deductions, unsatisfactory results
- Feature Requests: new models, new features
- Partnerships & Business: API access, bulk licensing
- Privacy & Data Requests: data export, account deletion (see Privacy Policy)
Help Us Help You
To help us resolve your issue faster, please include:
- Your registered email
- A brief description of the issue and steps to reproduce
- Screenshots or error messages (if any)
- For purchase issues: order ID or payment email
Response Times
We aim to respond within 24 hours for the first reply. Refund-related inquiries receive a decision within 2 business days.